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Return & Refund Policy

How do I submit a refund request?

  1. Please contact us via product page to receive a refund;
  2. If there is no common conclusion, you can open dispute by clicking the button “Open Dispute” on the Order page. Then choose the Refund only option, fill in all requested fields and click Submit.

3. If you have any problems with your Refund request, please contact our Support Team.

How can I do a return?

In order to make a return of a product, please contact us first. Then open dispute by clicking the button “Open Dispute” on the Order page. Then choose the Return only option, fill in all requested fields and click Submit.